Frequently Asked Questions (FAQs)

Welcome to Hanoi Jeep Tours Led By Women. Below you’ll find answers to the questions we receive most frequently. If you need additional information, our friendly team is available 24/7 via WhatsApp: +84 982 416 518 / +84 981 090 989 or Email: toursjeephanoi@gmail.com.

1. What makes Hanoi Jeep Tours Led By Women unique?

Our tours combine authentic local experiences with the comfort of a classic open-air Vietnam Army Jeep. Led by experienced local women guides and professional drivers, you’ll discover famous landmarks as well as hidden neighborhoods that most visitors never see.

2. Do I drive the Jeep?

No.

All Jeep tours are driven by our professional licensed drivers, allowing you to relax, take photos, and fully enjoy the journey while our guide shares fascinating stories about Hanoi’s history, culture, and daily life.

3. Are your Jeep tours safe?

Absolutely.

Your safety is our highest priority.

Our tours include:

  • Professional licensed drivers
  • Experienced English-speaking guides
  • Regularly maintained Vietnam Army Jeeps
  • Seat belts where available
  • Rain protection when needed
  • First-aid kit
  • Basic travel insurance where applicable

4. Should I book in advance?

Yes.

We highly recommend booking in advance, especially during:

  • September to April
  • Christmas & New Year
  • Tet Holiday
  • Weekends
  • Public holidays

Early booking ensures availability on your preferred date and departure time.

5. What should I wear?

We recommend:

  • Comfortable clothing
  • Walking shoes
  • Sunglasses
  • Sunscreen
  • Camera or smartphone

During winter (December–February), bring a light jacket.

6. Do the tours operate in the rain?

Yes.

Our Jeep tours operate rain or shine.

During rainy weather, we provide rain ponchos and adjust the Jeep cover when appropriate.

Only severe weather or unsafe road conditions may require postponement or cancellation.

7. What is included in the tour price?

Depending on your selected tour, your booking may include:

  • Hotel pickup and drop-off
  • Vietnam Army Jeep
  • Professional driver
  • English-speaking guide
  • Meals or food tastings (where applicable)
  • Drinks
  • Entrance tickets (where applicable)
  • Rain ponchos
  • Travel insurance

Please refer to the individual tour page for exact inclusions.

8. Are your tours suitable for children?

Yes.

Families with children are welcome.

Please let us know your children’s ages when booking so we can make suitable arrangements.

9. Are your tours suitable for seniors?

Absolutely.

Our Jeep tours are popular with guests aged 60, 70, and even 80+, offering a comfortable way to explore Hanoi with minimal walking.

10. Can you accommodate vegetarians or special diets?

Yes.

We can accommodate:

  • Vegetarian
  • Vegan
  • Gluten-free
  • Halal-friendly
  • No seafood
  • No pork

Please let us know your dietary requirements before your tour.

11. What if I have food allergies?

Please inform us during booking.

Our guides will work with local restaurants to provide suitable alternatives whenever possible.

12. Do you offer private Jeep tours?

Yes.

Private Jeep tours are available every day and can be customized according to your interests, schedule, and preferred pickup time.

13. Where do the tours start?

We provide complimentary pickup from hotels located within Hanoi Old Quarter.

If you’re staying elsewhere, we’ll arrange a convenient meeting point before your tour.

14. How long are the tours?

We offer several options, including:

  • 2-hour Jeep Highlights Tour
  • 4-hour Hanoi City Jeep Tour
  • 4.5-hour Food Jeep Tour
  • Half-day Countryside Jeep Tour
  • Full-day adventures

Each tour page lists the exact duration.

15. Can solo travelers join?

Yes.

Solo travelers are always welcome.

You may join a small group or choose a private Jeep experience.

16. How many people are in each Jeep?

Our Jeeps are ideal for couples, families, and small groups.

Private tours provide exclusive use of the Jeep, while shared tours maintain small group sizes for a more personal experience.

17. What places will we visit?

Depending on the tour you choose, you may visit:

  • Ho Chi Minh Mausoleum
  • West Lake
  • Long Bien Bridge
  • Train Street (when accessible)
  • French Quarter
  • Old Quarter
  • Hidden alleyways
  • Local markets
  • Local cafés
  • Historic neighborhoods
  • Street food venues

Every itinerary combines iconic landmarks with authentic local experiences.

18. Can I customize my itinerary?

Yes.

Private Jeep tours can be tailored to include:

  • Photography locations
  • Local markets
  • Hidden cafés
  • Street food
  • Shopping
  • Historical attractions
  • Countryside villages
  • Train Street (subject to local regulations)

19. What payment methods do you accept?

We accept:

  • Visa
  • Mastercard
  • Cash (VND)
  • USD
  • EUR
  • GBP
  • AUD

Secure online payment options are also available.

20. What is your cancellation policy?

You may cancel free of charge up to 24 hours before your scheduled departure.

Cancellations made within 24 hours of the tour may incur cancellation charges.

If severe weather prevents the tour from operating safely, we will help you reschedule or provide a refund according to our policy.

21. Do you provide hotel pickup?

Yes.

Complimentary pickup and drop-off are available for hotels within Hanoi Old Quarter.

Guests staying outside the pickup area will receive a convenient meeting point.

22. Besides Jeep Tours, what other tours do you offer?

We also organize:

  • Hanoi Motorbike Tours
  • Vintage Vespa Tours
  • Street Food Tours
  • Bicycle Tours
  • Walking Tours
  • Countryside Adventures
  • Private Day Trips

23. Is travel insurance included?

Basic travel insurance is included where specified in the tour description.

We also recommend purchasing comprehensive personal travel insurance before traveling to Vietnam.

24. Can I bring luggage?

Small backpacks and handbags are welcome.

If you have larger luggage, please contact us before your tour so we can help arrange secure storage.

25. Why should I book directly?

Booking directly with us offers many advantages:

  • Best available prices
  • Instant confirmation
  • Direct communication with our local team
  • Flexible scheduling
  • Personalized itineraries
  • No third-party booking fees
  • 24/7 customer support via WhatsApp

Contact Us

Hanoi Jeep Tours Led By Women

Website: https://toursjeephanoi.com/

Email: toursjeephanoi@gmail.com

Hotline / WhatsApp (24/7):

  • +84 982 416 518
  • +84 981 090 989

Our experienced local team is available 24/7 to answer your questions and help you plan an unforgettable Jeep adventure in Hanoi.