Privacy Policy

Effective Date: July 30, 2026

At Hanoi Jeep Tours Led By Women (“we,” “our,” or “us”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit toursjeephanoi.com, contact us, or book one of our tours.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you make a booking, submit an inquiry, or use our website.

Personal Information

  • Full name
  • Email address
  • Phone number
  • WhatsApp number
  • Nationality
  • Hotel or accommodation details
  • Emergency contact information (if voluntarily provided)
  • Dietary requirements or food allergies (if voluntarily provided)
  • Booking preferences and special requests

Payment Information

Payments are processed securely through trusted third-party payment providers.

We do not store your credit or debit card details.

2. How We Use Your Information

We use your personal information to:

  • Process and confirm bookings
  • Arrange hotel pickup and tour logistics
  • Respond to inquiries and provide customer support
  • Send booking confirmations and important travel updates
  • Improve our website, tours, and customer experience
  • Meet legal and regulatory obligations

We do not sell, rent, or trade your personal information.

3. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Analyze website traffic
  • Improve website performance
  • Measure the effectiveness of our marketing

You may disable cookies through your browser settings, although some website features may not function properly.

4. Third-Party Services

We may use trusted third-party providers, including:

  • Payment processors
  • Website analytics providers
  • Booking platforms
  • Email service providers
  • Customer support tools
  • Advertising and marketing services

These providers process your information only as necessary to deliver their services and are expected to protect your information appropriately.

5. Data Security

We use reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, misuse, alteration, or loss.

While we strive to protect your data, no internet transmission or electronic storage method can be guaranteed to be completely secure.

6. Sharing Your Information

We may share limited personal information only when necessary with:

  • Tour guides and professional drivers
  • Local partners involved in delivering your tour
  • Payment service providers
  • Government authorities when required by law

We never sell your personal information to third parties.

7. International Visitors

Our services are available to travelers from around the world.

By using our website or booking a tour, you understand that your information may be processed in Vietnam or in countries where our trusted service providers operate.

8. Your Rights

Depending on the laws that apply to you, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Object to certain processing activities
  • Withdraw consent where applicable
  • Request a copy of the personal information we hold

To exercise any of these rights, please contact us using the information below.

9. Children’s Privacy

Our website and services are not intended for children under the age of 16 without the involvement or consent of a parent or legal guardian.

If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete it.

10. Data Retention

We retain personal information only for as long as necessary to:

  • Deliver our services
  • Complete your booking
  • Provide customer support
  • Comply with legal, tax, and accounting obligations
  • Resolve disputes
  • Enforce our agreements

11. External Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before sharing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated Effective Date. Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we collect, use, or protect your personal information, please contact us:

Hanoi Jeep Tours Led By Women

Website: https://toursjeephanoi.com/

Email: toursjeephanoi@gmail.com

Hotline / WhatsApp (24/7):

  • +84 982 416 518
  • +84 981 090 989

We are committed to protecting your privacy and will respond to your inquiry as promptly as possible.